Privacy Policy

We collect the following categories of personal information:

• Identifiers and contact details, such as your name, email address, phone number, and mailing or billing address.
• Commercial and transaction information, such as the program you purchased, the amount paid, and payment details collected by our checkout provider.
• Account and program information, such as your community profile, messages you post in our group chats, call attendance, and practice sessions you complete with our AI practice tool.
• Technical information collected automatically, such as IP address, browser and device type, referring pages, and pages viewed on this site.
• Communications you send us, including support requests and email replies.
• Financing or prequalification information, only where you choose to apply for a payment plan or financing through a third party partner. This may include income information and a soft credit inquiry (see section 8).

We use this information to:

• process your enrollment and deliver the training, calls, and community;
• provide customer support and answer your questions;
• operate, secure, troubleshoot, and improve our site and program;
• send you service messages, and marketing emails about our program where permitted, which you can opt out of at any time;
• where you request it, pass your application details to a financing partner for prequalification for a payment plan;
• meet our legal, tax, accounting, and record keeping obligations.

Where a soft credit check occurs as part of prequalification, it is performed only for that legitimate business purpose, in compliance with the FCRA, and it does not affect your credit score. We do not use your information for automated decision making that has a legal effect on you, and we do not sell personal information.

Where the GDPR applies, we rely on the following legal bases: performance of a contract, to deliver the program you purchased; your consent, for marketing emails and any optional financing prequalification, which you may withdraw at any time; our legitimate interests, in securing our site, preventing fraud, and improving our program; compliance with a legal obligation, for tax and accounting records; and protection of vital interests or performance of a public task in the rare cases where those apply.

Note that under some legislations, we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract. You further understand that this is a soft pull and will not harm your credit in any way whatsoever.

Under the GDPR, you have the right to access the personal data we hold about you, to have inaccurate data corrected, to have your data erased, to restrict or object to our processing, to receive your data in a portable format, to withdraw consent at any time, and to lodge a complaint with your local data protection authority.

Under the CCPA/CPRA, California residents have the right to know what personal information we collect, use, disclose, and share, the right to request deletion of personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of personal information, the right to limit the use of sensitive personal information, and the right not to be discriminated against for exercising any of these rights. We do not sell or share personal information as those terms are defined by the CCPA, so no "Do Not Sell My Personal Information" mechanism is required. If that ever changes, we will update this policy and provide that link.

Under the FCRA, if a consumer report is obtained in connection with a financing application, you have the right to request a copy of your report from the consumer reporting agency and to dispute any information you believe is inaccurate or incomplete directly with that agency and with the furnisher of the information. We will tell you which agency was used so you can contact them.

To exercise any right, contact us using the details in section 9. We will verify your identity before acting on a request and will respond within the time limits the applicable law requires. You may use an authorized agent where the law allows it.

We share personal information only with service providers who need it to help us operate, and only for the purposes described here. These include our hosting and site infrastructure provider, our checkout and payment provider, email and messaging tools, the platforms hosting our community and live coaching calls, our AI practice call tool, and our accountants and professional advisers.

Where you apply for a payment plan, your application information is shared with the financing partner you apply through and, where applicable, with the consumer reporting agency or credit bureau they use for prescreening or prequalification. Those partners are required to handle consumer report information in accordance with the FCRA. We will identify the specific partner and agency involved at the time of your application and on request.

We may also disclose information when required by law, court order, or lawful request, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets, in which case we will notify you. We do not sell personal information, and we do not share it for cross context behavioural advertising.

We require service providers to protect the information they receive, to use it only for the services they provide to us, and to be bound by written agreements to that effect.

We keep personal information only as long as we need it for the purposes described in this policy. In practice: enrollment and transaction records are kept for as long as required by tax and accounting law, generally seven years; account, community, and program access data is kept while you have access and for a reasonable period afterwards to handle disputes and support; marketing contact details are kept until you unsubscribe or ask us to delete them; and technical logs are kept for a short period for security and troubleshooting.

Financial and credit related information connected to a prequalification or financing application is retained securely only for as long as necessary for that purpose and for the record keeping period the FCRA and related law require, then deleted or securely destroyed.

The criteria we use to set retention periods are the length of our relationship with you, our legal and contractual obligations, and whether the information is needed to resolve a dispute or enforce our agreements.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, and destruction. These include encryption of data in transit using HTTPS/TLS, access controls that limit information to the people who need it, authentication on the systems we use, and vendors selected for their own security practices. Payment card data is handled entirely by our PCI compliant payment provider and never stored on our systems.

Any consumer credit information involved in a financing application is transmitted and stored in encrypted form, restricted to authorized personnel, and handled in line with FCRA safeguarding and secure disposal expectations.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the relevant authorities where the law requires it.

We operate from the United States, and our service providers may process information in the United States and other countries. If you are in the European Economic Area, the United Kingdom, or Switzerland, your personal information may be transferred outside your country to a jurisdiction whose laws differ from your own.

Where we make such a transfer, we rely on an appropriate safeguard: the European Commission's Standard Contractual Clauses (with the UK Addendum where relevant), an adequacy decision covering the destination country, or your explicit consent. You can ask us for details of the mechanism used for a particular transfer.

We do not require a credit check to enroll. If a payment plan or financing option is offered and you choose to apply, the application is handled by a third party financing partner. With your authorization, that partner may collect information such as your income, employment, and identity details, and may obtain a consumer report to prequalify you.

Any prescreen or prequalification inquiry of this kind is a soft credit inquiry performed for the legitimate purpose of assessing eligibility for a payment option you asked about. It is conducted in compliance with the FCRA, it is not a hard inquiry, and it does not affect your credit score. We use financial prequalification information only to determine and present payment options to you, never for marketing, profiling, or resale.

If a financing decision is made in whole or in part on information in a consumer report, you will receive the notices the FCRA requires, including the identity of the consumer reporting agency and your right to obtain your report and dispute inaccuracies free of charge.

For any privacy question, or to exercise a right under the GDPR, CCPA/CPRA, or FCRA, contact Limitless Ladies Sales Academy at the email address in your welcome email, or through the contact details published on our official Instagram profile. Please write "Privacy request" in the subject line and tell us which right you want to exercise.

We are not required to appoint a Data Protection Officer. Privacy requests are handled by our privacy contact at the same address.

To opt out of marketing, use the unsubscribe link in any of our emails or ask us directly. To object to or restrict processing, or to withdraw consent, contact us as above. To dispute the accuracy of credit information used in a financing application, contact the consumer reporting agency identified in the notice you received, and let us know so we can assist. If you are in the EEA or UK, you also have the right to complain to your local supervisory authority.

We may update this policy as our program, providers, or legal obligations change. When we do, we will revise the effective date at the top of this page and post the updated policy here. If the changes are material, we will give you notice by email or through the community before they take effect, and where the law requires it we will ask for your consent again.

The program is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

Our site and hosting platform may set cookies that are necessary for the site to function and may record standard technical information such as browser type and pages visited. This is used to keep the site working and to understand traffic in aggregate, not to identify you personally. You can block or delete cookies in your browser settings, though parts of the site may not work as intended.